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New Relic Synthetics: New monthly check limits effective May 1, 2024

May 2, 2024

Effective May 1, 2024, Pantheon began to enforce a monthly limit of synthetics checks for each Pantheon account (excluding ping checks).

  • Each Pantheon account can run up to 10,000 New Relic synthetic checks per month (unlimited number of ping checks).
  • Pantheon provides a monthly shared number of synthetic checks for all Pantheon customers.
  • To ensure that all Pantheon users can use Synthetics, we ask customers to reduce their checks to <10,000 per month per Pantheon account.
  • After May 1, 2024, Pantheon will take action by reducing the number of synthetic checks in Pantheon accounts exceeding 10,000 checks per month.
  • Pantheon will not delete synthetic monitors or historical data but will reduce the frequency and the number of locations where a synthetics monitor orginates from.