Pantheon release notes

Pantheon’s new dashboard home experience is now available in beta. It gives you a more useful starting point for finding your sites, accessing frequently used pages, and staying up to date with Pantheon.

Recent Sites are available in a card view:

What’s new

• A new Home experience - Get a single view of your Recent Sites across all of your workspaces.
• Card or list view - Choose how you want to browse Recent Sites. List view also shows each site’s status and owning workspace.
• Bookmarks capability - Create and access bookmarks for your frequently visited pages from Home and dashboard navigation.
• Release notes in the dashboard - See the latest Pantheon product updates directly from the Home experience.
• Refreshed Workspace Overview - Workspace Overview has a visual refresh and now supports the same card and list views for Recent Sites.

Switch to list view to see site status and owning workspace:

Open the Bookmarks panel to quickly access saved pages:

How to try it

The new experience is available to all dashboard users, but you’ll continue to land on the current dashboard experience by default. Select Try the new dashboard to opt in to the beta. You can select Switch back at any time to return to the current experience.

Pantheon has added workspace-level performance visibility to the Workspace dashboard – you can now see which sites in your workspace need attention without checking each site dashboard individually.

• Error Rates: A new view on the workspace Insights page ranks your sites by error rate, so you can quickly spot which sites need updates or deeper investigation.
• Caching Health: See which sites are seeing degraded cache performance across your entire workspace at a glance.

Click through from a flagged site directly to use deeper troubleshooting tools on its site dashboard.

Pantheon now shows edge-level request activity in the dashboard, including cache statuses, ASNs, and response codes.

• A new log explorer in the site dashboard shows how requests were handled at the edge, allowing request-specific investigation for up to 24 hours.
• Search by HTTP status code, path, client IP, user agent, ASN, and time range.
• Copy a permalink to a specific log view, including your search and time range, to share with a teammate for review.

For details, see related documentation.

Pantheon is renaming machine tokens to personal access tokens (PATs) and adding stronger security controls with automatic expiration.

What’s changed

• Time-bound credentials: New PATs expire 90 days after creation, reducing the risk of credentials that remain valid indefinitely.

What hasn’t changed

• Continue using the same Terminus flow and commands for authentication, listing, and deleting tokens.
• Continue to create and revoke tokens in the dashboard under your User settings.

What this means for legacy machine tokens

Existing machine tokens continue to work and are not changed by this release. No immediate action is required. Machine tokens are now considered a legacy authentication method, so we recommend using personal access tokens for new integrations and workflows.

If you adopt a PAT, plan to renew it every 90 days and update the corresponding secret wherever the token is used.

Get started

Create a new personal access token from User settings → Personal Access Tokens, copy it once, store it securely, and use it with your existing Terminus authentication workflow.

For more details, see related documentation.

Pantheon's GitLab support for external repositories is now generally available to everyone directly from the Pantheon Dashboard, alongside GitHub and Pantheon-hosted Git.

What's new

• Dashboard support — When creating a new site, choose GitLab as your code host right alongside GitHub and Pantheon's integrated Git repository — no Terminus required.
• Self-hosted GitLab — Connect to GitLab.com or your own self-hosted GitLab instance.
• Token-based authentication — Authenticate using a personal access token or group access token with api and write_repository scopes.

Where to find it

During site creation, select GitLab on the Where will your code be hosted? screen to connect your repository.

For full setup instructions, see the related documentation.

Getting help on Pantheon is now faster and simpler. The Support tab in your dashboard will soon have a single access point for all support requests: start a conversation, describe your issue, and get routed based on your needs.

What's new

One place to get help. The previous ticket options in the dashboard have been replaced by a single, AI-powered conversational entry point on the Support tab. No more sifting through endless menus or categories to choose up front—just describe what you need.

Faster answers. Many common questions are now resolved immediately, any time of day, without waiting for a queued ticket response.

Routing based on your needs. When your request needs hands-on help, it's handed off to the right support team with the context you've already shared—prioritized and categorized automatically—so you don't repeat yourself, and your issue reaches the right people sooner.

Get the best experience: start from your workspace

Support access is tied to your workspace plan. For the fastest, most complete experience, open Support from the workspace you're working in rather than from an individual site. Starting from your workspace ensures you receive the full support benefits of your plan.

What you need to do

Nothing—there's no action required, and any current open tickets are unaffected. Next time you need help, head to the Support tab in your workspace and simply start a conversation with our AI-powered assistant.

Note: You can reach our support team at any time—just ask, and we’ll get you to the right person. Phone support remains available for eligible plans.

Built with your privacy in mind

Support conversations are processed solely to help resolve your request. Your data is not used to train AI models, and our AI providers do not retain or use your data for their own purposes. Support interactions remain subject to Pantheon's existing Privacy Policy and data protection commitments.

Pantheon has extended traffic visibility on the dashboard – you can now see aggregated traffic insights across your entire workspace, giving portfolio managers and agencies a single view of what's happening across all their sites.

• Workspace Top IPs, User Agents, and Visited Paths: New tabs on the workspace Insights page show the top IP addresses, user agents, and visited paths generating traffic across every site in your workspace – no need to check each site individually to spot patterns.
• Drill-Down by Site: Click into any row to see which specific sites are driving that traffic, so you can quickly pinpoint where to focus your attention.
• User Agent Parsing: Instantly see a parsed breakdown of any user agent to help you confirm whether high-volume traffic is a real visitor or something worth investigating further.
• IP Investigation: Click any IP address to open its AbuseIPDB report so you can quickly assess whether it has a history of malicious activity.

For more details, see related documentation.

What's new

You can now choose how the Pantheon Dashboard looks. Alongside the classic Light appearance, the Dashboard supports a full Dark mode, plus a System option that automatically follows your device or browser's own light/dark setting.

Pick your preference from the Theme control in your User Menu:

• Light — the classic Dashboard appearance (default)
• Dark — a full dark color scheme across the Dashboard
• System — automatically matches your OS or browser's current preference, and updates live if that setting changes

Your choice is saved to your account, so it follows you across devices and browsers — no need to set it again each time you log in somewhere new. If you haven't set a preference, the Dashboard defaults to Light.

Why it matters

Dark mode reduces eye strain in low-light environments, can save battery on some devices, and matches how many people prefer to work. If that preference is already set at the OS level, System mode picks it up automatically — no extra effort required.

Where to find it

Look for the Theme option in your User Menu at the top of the Dashboard. For more details, see related documentation.