Introduction
Add a new credit card, remove the current card, or transfer billing to a new site owner.
This guide covers billing periods, payment methods, managing invoices, and more.
This guide provides information for Self-serve accounts. If you are an Enterprise account, see Enterprise Billing Center.
The permission to update credit cards and view history is granted only to the role of Site Owner. You can see who is assigned this role by clicking Team in the Site Dashboard or Professional Workspace. Other roles do not have access to the billing information described on this page.
If you need to assume site and billing ownership, the current Site Owner must transfer ownership to you directly.
Tax Exempt Status Billing
To make it easy for our team to confirm your tax-exempt status and have it reflected on your bill quickly, contact Support and provide the following information in the chat or support ticket:
- An attached copy of the organization's tax exemption determination letter
- Email address of Site Owner
- Dashboard URL of affected sites