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Last Reviewed: 2022-09-19

Invite to Pay or Transfer of ownership

Learn how to change who is responsible for managing billing.


The permission to transfer ownership or update payment method is granted only to the role of Site Owner. You can see who is assigned the role of Site Owner by clicking Team in the Site Dashboard or Professional Workspace. Other roles do not have access to billing as described on this page.

Transfer Ownership

Refer to Change Site Ownership for instructions.

Invite to Pay

Use this option to send a payment request to another user, who will become the new site owner upon accepting. Follow the steps below:

  1. Access your sandbox's site dashboard, through the site list.
  2. Click the upgrade path, either by clicking the yellow upgrade button beside your site name.
  3. Choose your desired site plan.
  4. To the right of the credit card box, select the Invite to Pay tab.
  5. Enter the new owner's email address to send them the payment request. They will become the site owner upon completing payment.
Information:
Note

The recipient cannot change the site plan you selected. Please ensure you choose the correct plan before sending the invitation.

Accept an Invitation to Pay

You'll receive an email inviting you to pay for the site when a Supporting Workspace is ready to transfer ownership of the site to you.

Information:
Note

If you already have a Pantheon, log in to that account before you begin. If you're not logged in, you'll be prompted to create a new account.

  1. Open the email and click Make Payment.

  2. Select an existing card if one is on file, or add a new card to use as payment for the site.

You will receive invoices at the end of each billing cycle after you've accepted the invitation.