Introduction

Workspaces, Sites, and Teams work together to help you organize and manage your sites.

Definitions

• Sites are the individual web sites with their own unique domains. You can have one site or hundreds.
• Teams are groups of people who can work on the sites. Team members can be associated with a group of sites, or a single site.
• Workspaces bring together sites, teams and features, simplifying the management of large numbers of sites.

Enterprise vs. Self-Serve Customers

Workspace behavior differs depending on the type of customer you are.

Enterprise Customers (aka Contract Customers)

Enterprise customers are those who purchase Pantheon services through a traditional purchase order and services contract method, working with a Pantheon salesperson. Most large organizations purchase Pantheon services this way.

When you sign a contract, we create a Professional Workspace for you, attached to your billing ID. This Workspace will contain all your sites (in this example, we've named it "All Sites"). When you log in, you will see the following Workspaces, Sites, and Teams:

You can create as many Professional Workspaces as you like. Use additional Professional Workspace to organize teams and the sites they should have access to. Professional Workspaces you create cannot contain new sites; they are a place to assign existing sites to teams, much like a playlist contains songs you select from your music library..

For example, let's say you have both WordPress and Drupal sites, and you want your WordPress developers to only see the WordPress sites, and your Drupal developers to only see the Drupal Sites. To do so, create a Professional Workspace for your Drupal developers, and another for your WordPress developers, then invite the appropriate team members. You now have the following Workspaces:

Now, whenever you create a site, you can add the Drupal Devs or WordPress Devs as a Supporting WorkSpace, and those developers will only see those sites.

Self-Serve Customers

Self Serve customers are those who purchase Pantheon services online with a credit card—typically individuals or small businesses purchase Pantheon services this way.

When you sign up, you will have a Personal Workspace, and can create as many Professional Workspaces as you like. All of these Professional Workspaces can contain sites and teams, and you can organize them any way you like.

The most important thing to remember is an Account Plan is assigned to a specific Workspace, and only sites that have added that Workspace as a supporting organization will have access to the features of your Account Plan. For example, if you have purchased a Gold Account Plan for a given Workspace, only sites that have that Workspace as a supporting organization will have access to Multidev, Custom Upstreams, and Autopilot.

Here are some examples of ways you might organize your sites:

1. Create all your sites in a single Professional Workspace, then create additional Workspaces with team members that will be added as Supporting Workspaces to individual sites.

   	Personal	All Sites Workspace	Drupal Devs Workspace	WordPress Devs Workspace
   Sites Tab	Sites you have access to	Contains all sites your organization maintains	Sites to which this workspace was added as a Supporting Workspace.	Sites to which this workspace was added as a Supporting Workspace.
   Teams Tab	n/a	Team members that have access to all sites	Drupal developers	WordPress developers

2. Create a Workspace for each CMS, creating sites using that CMS in each, and adding developers specific to each CMS to each. This differs from the first example in that the WordPress and Drupal Workspaces do not have to be added as Supporting Workspaces to individual sites - the team members automatically have access to all sites in that Workspace.

   	Personal	WordPress Sites Workspace	Drupal Sites Workspace
   Sites Tab	Sites you have access to	Sites built using WordPress	Sites built using Drupal.
   Teams Tab	n/a	WordPress Developers	Drupal Developers

3. Create one Professional Workspace with a Gold Account plan for sites that require Autopilot and Custom Upstreams (among other features), and another Professional Workspace with a Silver Account plan for those sites that don't.

   	Personal	Silver Account Workspace	Gold Account Workspace
   Sites Tab	Sites you have access to	Sites with basic functionality	Sites with access to Autopilot, Custom Upstreams, or Multidev.
   Teams Tab	n/a	Team members that can work on these sites	Team members that can work on these sites

4. Create a Workspace for each department which contains the site(s) that department maintains, and invite any department staff that should have access to the site to the team.

   	Personal	Math Department Workspace	Athletics Department Workspace
   Sites Tab	Sites you have access to	Math Department site	Football site, Basketball site, Baseball site, etc.
   Teams Tab	n/a	Math Department members	Athletics site developers

Now let's learn how to work with Workspaces, Sites, and Teams.